Terms and Conditions

We are committed to protecting your privacy online. The following Terms and Conditions apply only to place an order of goods listed on our website www.lacakes.co.uk

OVERVIEW

This website is operated by La Cakes Ltd, Company number 16799047. Throughout the site, the terms “we”, “us” and “our” refer to La Cakes Ltd. La Cakes Ltd offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read them carefully before purchase. They do not affect your statutory rights. The use of this website constitutes your agreement to be bound by these terms and conditions which shall also govern all transactions from the website to the exclusion of any other terms and conditions. If you do not agree to be bound by these terms and conditions you should stop using the website immediately.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

DEFINITIONS AND INTERPRETATION

In this Agreement the following terms shall have the following meanings:

GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

 

1- Age Restrictions:

Persons under the age of 18 should use this Web Site only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.

 

2- Business Customers:

These Terms and Conditions do not apply to customers buying Goods in the course of business. If you are a Business Customer, please email us to info@lacakes.co.uk

 

3- Intellectual Property:

1. Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code, and software is the property of La Cakes. our affiliates or other relevant third parties.

 

2. By continuing to use the Web Site you acknowledge that such material is protected by applicable the United Kingdom and International intellectual property and other laws.

 

3. You may not reproduce, duplicate, copy, distribute, sell, resell, store or in any other service, re-use service or material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by www.Lacakes.com.

 

4- Third Party Intellectual Property:

1. Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

 

2. You may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Web Site or unless given express wrote permission to do so by the relevant manufacturer or supplier.

 

5- Links to Other Web Sites:

1. This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of www.Lacakes.co.uk or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

 

2.- The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

 

6- Links to this Web Site:

Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site www.lacakes.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of www.LaCakes.com in writing. To find out more please contact us by email at info@lacakes.co.uk

 

7- Use of Communications Facilities:

When using the inquiry form or any other System on the Web Site you should do so in accordance with the following rules:

 

1. You must not use obscene or vulgar language;

 

2. You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

 

3. You must not submit content that is intended to promote or incite violence;

 

4. The means by which you identify yourself must not violate these terms of use or any applicable laws;

 

5. You must not impersonate other people, particularly employees and representatives of www.Lacakes.co.uk or our affiliates

 

6. You must not use our System for unauthorized mass-communication such as “spam” or “junk mail”.

 

You acknowledge that www.Lacakes.co.uk reserves the right to monitor any and all communications made to us or using our System.

 

 

 

8- Accounts:

In order to purchase Goods on this Web Site and to use the similar facilities, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Web Site and we may not require payment information until you wish to make a purchase. By continuing to use this Web Site you represent and warrant that:

 

1. all information you submit is accurate and truthful;

 

2. you have permission to submit Payment Information where permission may be required; and

 

3. you will keep this information accurate and up-to-date

 

Your creation of an Account is a further affirmation of your representation and warranty.

 

It is recommended that you do not share your Account details, particularly your username and password. www.Lacakes.co.uk accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

 

If you have reason to believe that your Account details have been obtained by another without consent, you should contact www.Lacakes.co.uk immediately to suspend your Account and cancel any unauthorized purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorized purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, www.Lacakes.co.uk accepts no liability or responsibility and you should make contact with the carrier detailed in the Purchase Information.

 

When choosing your username, you are required to adhere to the terms set out above in Clause Any failure to do so could result in the suspension and/or deletion of your Account.

 

9- Termination and Cancellation:

1. Either www.lacakes.co.uk or you may terminate your Account. If www.lacakes.co.uk terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.

 

2. If www.lacakes.co.uk terminates your Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.

 

3. wwwLacakes.co.uk reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.

 

4. If purchases are cancelled for any reason prior to dispatch, you will be refunded any monies paid in relation to those purchases.

 

5. If you terminate your Account any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases.

 

10- Products, Pricing, and Availability:

Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from www.lacakes.co.uk correspond to the actual Goods, www.lacakes.co.uk is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

 

1. Where appropriate, you may be required to select the required [size] [model] [colour] [number] [pack] [other features] of the Goods that you are purchasing.

 

2. www.lacakes.co.uk does not represent or warrant that such Goods will be available. Stock indications are not provided on the Web Site.

 

3. Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

All pricing information on the Web Site is correct at the time of going online. www.lacakes.co.uk reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated as and when required.

 

4. In the event that prices are changed during the course of time between an order being placed for Goods and www.Lacakes.co.uk processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price;

 

5. Prices on the Web Site do include VAT at the standard rate if applicable to the goods or products.

 

6. Images may not match 100% of the goods. Price mark & Offers mentioned in the products’ top cover are not applicable unless it is mentioned on the website.

Images of our products on www.Lacakes.co.uk are for illustrative purpose only We cannot guarantee that the final product will match exactly. All of our products are handcrafted by experienced chefs, ensuring exceptional quality, taste, and attention to detail in every creation.

 We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

 

7. Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

8. ERRORS, INACCURACIES AND OMISSIONS, Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Please note: Business days are defined as Monday to Friday 9am-7pm. Next-Day or selected day delivery options are only possible subject to product availability.

 

 

 

 

11- Delivery:

www.Lackes.co.uk currently does not provide delivery option, goods must be collected by you at the store.

Any goods dispatched by us in error remain the property of www.lacakes.co.uk If you receive any goods by mistake, that weren’t ordered, please contact us immediately to arrange for us to collect them.

Any uncollected products will be held in-store for 24 hours, after which they will be disposed off. Refunds will not be processed.

 

 

12- Privacy:

Information you provide to us remains confidential. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.

 

We collect information about you for two reasons: firstly, to process your order and, secondly, to provide you with the best possible service. You specifically authorize us to transmit information to or to obtain information about you from third parties (including, but not limited to, your debit or credit card number), to authenticate your identity, to validate your debit or credit card and to authorize the transaction.

 

13- Disclaimers:

1. www.lacakes.co.uk makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.

 

2. No part of this Web Site is intended to constitute advice and the content of this Web site should not be relied upon when making any decisions or taking any action of any kind.

 

No part of this Web Site is intended to constitute a contractual offer capable of acceptance.

 

14- Changes to the Service and these Terms and Conditions:

www.lacakes.co.uk reserves the right to change these terms and conditions from time to time without notice and any changes will take effect on the day they are posted. If we are notified of any inaccuracies or mistakes in the material provided on the site, we will try to correct it as soon as possible. Such changes posted on the website will be deemed as accepted by your continued use of the website and it constitutes your agreement to be bound by the prevailing terms and conditions. You are requested to read these terms and conditions prior to placing an order. Before you place an order, if you have any questions relating to these terms and conditions, please contact us at our Customer Service by email or telephone.

 

15- Availability of the Web Site:

The Service is provided as-is and on an as-available basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of the information, compatibility and satisfactory quality.

 

www.lacakes.co.uk accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

 

16- Limitation of Liability:

1. To the maximum extent permitted by law, www.Lacakes.co.uk accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and its Content at their own risk.

 

2. Nothing in these Terms and Conditions excludes or restricts www.Lacakes.co.uk liability for death or personal injury resulting from any negligence or fraud on the part of www.Lacakes.co.uk

 

3. Nothing in these Terms and Conditions excludes or restricts www.Lacakes.co.uk liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Web Site.

 

4. Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.

 

17- No Waiver:

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

 

18- Previous Terms and Conditions:

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

 

19- Notices:

All notices/communications shall be given to us by post to our Premises (see address above) with a copy by email to info@lacakes.co.uk Such notice will be deemed received on the day of receipt of the letter in the post only.

 

20- Law and Jurisdiction:

These terms and conditions and the relationship between you and www.Lacakes.co.uk shall be governed by and construed in accordance with the Law of England and Wales and www.Lacakes.co.uk and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

 

21- Response times to email queries:

We will attempt to respond to all queries within 1-3 business days.

 

22- Unforeseen Circumstances:

While every effort is made to meet our customers’ demands, cancellations or variations may be necessary as a result of unforeseen circumstances like an Act of God, war, strike, lockout, labour dispute, fire, flood, drought, or other causes beyond our reasonable control.

 

Our contact information is posted below:

La Cakes Ltd

info@lacakes.co.uk